Soap08 does not accept returns or exchanges for any reason except in cases of damaged or defective items. If you receive a damaged or defective item, please contact us within 14 days of delivery with a photo of the damaged product. It is your responsibility to review sizing charts and product descriptions before placing an order to ensure proper fit. Soap is not liable for sizing discrepancies or personal dissatisfaction based on preferences. Our no return policy applies to all clothing and accessories. No exceptions will be made.